It literally will scratch her if she touches it. Modern, Space-Saving Bed: Our solid wood twin-over-twin bunk bed opens up floor space; Slatted headboard and flush, color-matched hardware offer a clean finish Total Footprint: Bunk bed measures 81.5"L X 42.5"W X 65"H; Versatile design allows bunks to easily be separated into two free-standing beds See more product details View or request a hard copy of the latest Maxtrix catalog. We responded on the same day that we apologize and we can arrange for it to be picked up. - Product certified and in accordance with American standards. Essentially, its everything you need and nothing you dont. Update: added the tie to wall with the kit it came with and it helped the swaying immensely. The bed they purchased was a brand new item and we do not have the extra replacement parts. Avoid bumped heads with the Maxtrix high bunk bed! They apologized, sent us a promotional item and said the parts we requested for repair of the piece would be on a "hot rush". BBB Business Profiles generally cover a three-year reporting period. We have extensive experience working with a variety of top-quality wood species. this bed strikes a classic silhouette with a horizontal planked headboard, footboard, and guard rail. Were so glad you asked! Houzz uses cookies and similar technologies to personalise my experience, serve me relevant content, and improve Houzz products and services. Save space while adding more storage. Interested in learning more about MaxWoods commercial furnishings or ordering for a commercial project? A little hard to get over the ladder. They particularly like their staircase with fully functioning drawers inside - the best! Atlanta, GA. 2022-12-23 15:12:10. At just over 48 inches tall, this low-profile bunk bed is great for smaller spaces and safe for younger children. Customer declined. Rustic style meets space-maximizing design in this modern farmhouse bunk bed with storage drawers. 2 - May. An included slat system accommodates your preferred mattress up to 8" thick (not included) without the need for a bulky box spring or bunkie board, while a reversible ladder lets you access the top bunk with ease. Featuring 14-inch tall guardrails, this bed fits standard twin-sized mattresses up to 8 inches thick with no bunkie board or box spring needed. A fun, built-in staircase guides your child up to their bed, and a handy ladder help them climb up. Tall 15-inch guardrails provide sleep security for the top bunk. The Maxwood Commercial Furniture Seriesfeatures solid wood bed frames in a range of sizes, including Twin XL, ideal for student accommodations, hotel family suites, and more. - Saves space within the room. Finishes feature a unique barn wood look and feel that pairs with every design and dcor. They act as if FED EX can't give tracking, or like they can't find correct pieces in their own warehouse to package appropriately. Accompanied by a 10-year worry-free warranty, you can rest easy knowing this mattress is crafted skillfully, packed efficiently, and priced affordably. Flush, color-matching hardware for a clean look. Any additional replacements would need to be purchased due to the fact that a partial refund was provided in lieu of additional replacements. Monthly payment is the purchase amount divided by the number of months in the offer. The Bottom bed sits only two inches off the floor, making it the perfect sleep option for little ones. Read and follow the safety instructions on the card attached to the front of your dresser. Choose Low, Medium or High height to suit your needs. Tops: American hardwoods/hardwood veneers, Kent Twin Over Full Bunk Bed with Trundle, Kent Twin Over Twin Bunk Bed with Trundle, Nate Twin Over Full Bunk Bed with Storage Stairs and Underbed Trundle, Chester Twin Over Full Bunk Bed with Dresser and Bookcase, Chester Twin Over Full Loft Bed with Dresser and Bookcase, Nate Twin Over Full Bunk Bed with Ladder and Underbed Trundle, Canterbury Twin Over Full Bunk Bed with Underbed Storage, Nate Twin Over Twin Bunk Bed with Ladder and Underbed Trundle, Canterbury Twin Over Full Bunk Bed with Desk, Windsor Twin Loft Bed with Dresser and Bookcase, Nate Twin Over Twin Bunk Bed with Storage Stairs and Underbed Storage. Now available in queen-size. Our Customer Service team provides excellent customer service from beginning to end; from helping with product design & selection, training, marketing materials, processing orders & dealer supportweve got it covered. Minimum monthly payments required, but they will not pay off the balance in time. This low bunk bed for kids features a two-tone white melamine and solid wood finish for the perfect mid-century modern style. I wrote reviews for both, however neither have been posted. We screenshot and resent as well as spoke on the phone to various people the clear emails indicating what pieces we did not have and which ones we needed. From our entire team, thank you so much!, Thank you for all the guidance, patience, and most of allfun! Minimum interest charge $1. From $599.99 $649.99. Twin Low Bunk - Maxwood Furniture Home Twin Low Bunk Twin Low Bunk 177214-002 RRP: $81900 Shipping calculated at checkout. The lower mattress sits two inches off the floor, allowing for air circulation. For our full return policy, click here. They responded on 4/18 accepting our offer along with their disappointment in the process. Overall, no issue with this on my end as it will always have sheets on it.. Jos. Our customers range from designers to small independent & large retailers such as Rooms to Go,Jordans Furniture,andBernie & Phyls. $2,140. At Maxwood we are experts in versatile furniture. - I again informed the company of their mistakes. Recommended for 8-foot and higher ceilings. It smells like a moldy old cabin. However, I just watched the twin mattress cover, which isn't used, and it completely fell apart when I attempted to put it back on the mattress. 2+ adults make assembly easier. This loft bed has all the essentials and more to ensure that no child wakes up on the wrong side of the bed. Access the chat bubble on Jordans.com to contact Customer Service or Finish Bed End Entrance Twin Low Bunk Bed with Ladder Dimensions Length: 80.00" Width: 46.50" Height: 61.50" - Ordered and paid ~$825 for 2 items: twin bunk bed frame and mattress on December 30, 2022 (Order # *******) Main differentials: - Product safe and certified by American laws. The bed delivered around 6 weeks after initial order. The line features a modern look, great colors, and quality construction. Your attention to our needs was always swift and positive. They " best" they can do is 10% of the order. BridgeIT will help find your perfect mattress. See details. Max and Lily (Maxwood) wants me to PAY for returning the defective items that are of no use to me and then PAY again a 20% fee for their unacceptable product!! I had to tell him I was not ready for that pickup. I had taken apart both of my boys twin beds in order to install the bunks and had to put them all back together. . Instructions, upper/lower slat rolls, and required hardware are included. Need help managing your shipping & fulfilment? We offered for the customer to donate the bed and we would then refund her fully. - I submitted a replacement part order request according to the companys instructions the morning of March 2, 2023. 0% APR from date of eligible purchase until paid in full. I'm requesting a refund for the twin mattress. If you have questions about Maxtrix Kids Furniture part # SOAR XL 1 CS or any other product for sale, our customer service team is eager to help. Rustic Style: Beautiful Barnwood finishes offer a unique modern farmhouse look that pairs with every design and dcor. Kent Twin Over Full Bunk Bed with Trundle, Kent Twin Over Twin Bunk Bed with Trundle, Nate Twin Over Full Bunk Bed with Storage Stairs and Underbed Trundle, Chester Twin Over Full Bunk Bed with Dresser and Bookcase, Chester Twin Over Full Loft Bed with Dresser and Bookcase, Nate Twin Over Full Bunk Bed with Ladder and Underbed Trundle, Canterbury Twin Over Full Bunk Bed with Underbed Storage, Nate Twin Over Twin Bunk Bed with Ladder and Underbed Trundle, Canterbury Twin Over Full Bunk Bed with Desk, Windsor Twin Loft Bed with Dresser and Bookcase, Nate Twin Over Twin Bunk Bed with Storage Stairs and Underbed Storage. No issues with holes out of place put together in 1 hr 45 minutes one person. Im a structural engineer and I have no concerns whatsoever with 2 grown adults on top and bottom. -Further, customer service manager has communicated in writing I am sorry I can not help further. The full is horribly uncomfortable, to the point I'm convinced I've received a dud or lemon. Not only do beds come in different sizes (ranging from Twin & Twin XL to Queen) but also, Maxwoods modular Commercial series of beds, lofts & bunks come in a variety of sizes, heights & configurations, so theres a solution to meet most needs! Standard account terms apply to purchases that do not qualify. The solid, knot-free wood bed frame adds strength and stability. He $127 per month for 18 months - Total $2,280 with a Perigold credit card. We confirmed to the customer on 3/14 the address had been changed in the order. I would like tracking on my product and compensation for the many times I've had to take a hour out each time to contact customer care to be told they will email the tracking if they can find it but yet they never do! We offered to call *** ** and change the shipping address with them. We offered a $60 credit or a $75 gift card. I had a migraine foe two days and had to sleep with vicks under my nose just to breath through the smell. All Rights Reserved. Easy to maintain distressed finish (low VOC). Find elegant, safe, and configurable furnishings perfect for turn key properties, hotels/motels, student accommodations & more. Our family has moved so much over the years and we haven't purchase family furniture because of the military moves. The all-metal structure makes the whole bed an excellent load-bearing capacity, and the angled stairs are safer for you to get in and out of the bed. I sure hope weight limit of 400 lbs is accurate cause I'm 140 and my kid 30 and a good 20 pnd mattress and bedding. Make bedtime fun again with the product. Sign Up for Exclusive Savings & Inspiration. However, the smell was Terrible!!! We're extremely happy with it. 4 blackboards let you use your imagination and creativity. However, if you look at Amazon reviews of their product several Customers have complained of their moldy smell. Full over Twin Solid Wood L-Shaped Bunk Beds with Built-in-Desk. From wooden beds to case goods, Maxwoods facilities can create unique furniture sets for dormitories, turnkey properties, senior living facilities, vacation rental properties and more. This design features 1-shelf book storage combined with a roomy storage drawer that runs on wheels directly on the floor, plus an open wooden playhouse structure with a window in the end panel. Featuring a multi-function base that can be used for sleeping or as a play area. Main differentials: - The bed is 38 2/8" high from the floor to the sidebar of the bed, leaving a perfect space for children to play and organize the toys. Fast production and shipping, a reliable supply, dependable logistics, and quality manufacturing are just a few of the things that set us apart in our industry. New accounts: Standard Purchase APR 29.99%. Solid New Zealand pine wood construction and the high 400-pound weight capacity Set Harriet Bee bunk beds apart. The colorful hand-sewn 100% cotton play curtain (included) easily attaches with a hook & loop fastener, and can just as easily be removed. Our dedicated customer service specialists are readily available MondayFriday, 9am5pm EST to help ensure your satisfaction. - The lower grids are screwed and can be partially or completely removed. We asked him to provide pictures. This time we were smart and opened it in the garage first to air out and it just smells terrible. This is a member of the Isabelle & Max family of brands - the kid's furniture experts bringing a tradition of superior quality, safety, and fun! - It has been 5+ weeks since replacement part request (14+ weeks since original order) and I keep hearing the same message which is, it is in process. Only 50 inches high, This space-saving low bunk design is great for smaller spaces and safe for younger children. Contract Grade Beds, Bunks, Lofts, and Case Goods for Commercial Interiors. a Sales Associate. The Bottom bed sits only two inches off the floor, making it the perfect sleep option for little ones. Advertised monthly payment, if any, is greater than your required minimum payment and excludes taxes, delivery, or other charges. Easy access guardrails are included for added safety. - After several emails, phone calls to customer service and actual conversations with the customer service manager, I still have no clear estimate on when the parts will be shipped and received. If you have purchased a bed, chose a low profile mattress for the top bunk (ideally 5" (13cm) or max 10" (25cm)) to maximize safety rail height. Let us create custom commercial furniture for your space. At this time we have fulfilled the requested parts. Fall 2023:October 14th18th, Space 222 & 226 weeks after that the stair pieces had not arrived so I called back. Our products are meticulously engineered in our fully accredited factory to meet or exceed US & EU safety standards. The versatility of the Fern Rock collection provides endless ways to use this bed- loft, kids' room, guest room, it's a perfect fit. 3.5 ft of space between top and bottom allows teens + adults to sit up comfortably. My daughter only weighs 32 pounds and this bed is supposed to be rated for 400 pounds. The bed ships in one box and is heavy due to solid wood construction. member of the Max Wood family of brands - the kid's furniture experts bringing a tradition of superior quality, safety, and fun! I would like to return the bunk beds with a pre-paid label and get a full refund, period.
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